A Tale of Two Customers

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John Tenniel's mad tea party illustration for Lewis Carroll's 'Alice's adventures in Wonderland'. (1865) (as Published New York, The Macmillan company; 1904) see https://en.wikipedia.org/wiki/Alice's_Adventures_in_Wonderland#Illustrations

It's two tales and two customers, actually. But that title was too cool to pass up.

Anyway, I worked at a place called Pellegrini Refrigeration for most of the time I spent in San Francisco.1 Part of my job was taking service calls.

Some of the service calls were routine. Some, like the customer who apparently wouldn't or couldn't believe what a technician said each time, were mildly frustrating. Mildly for me: I don't think that customer was having a good time.

And one was in its own category. Make that two calls and two categories.

More at A Catholic Citizen in America.

(From my time as an office clerk: surprising, maybe shocking, a blustering customer; remembering a ton of melted ice cream and a remarkably cheerful manager.)

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